For GPs and healthcare professionals

The purpose of this page is to provide information directly to GPs who are referring patients to our service.

Using the correct web address for referrals

When referring patients to our service please either ask the patient to click one of the referral (Get Help) buttons on this website or provide them with this address:

Please do not copy and paste the address of the referral form page as this address is unique for each user and will result in an error when shared.

The easiest and quickest way to arrange a telephone assessment is to complete the online referral form. The referral form asks for some information that you may not know. Don’t worry if you can’t answer all the questions.

Most people receive an initial telephone assessment within two weeks. Following an initial assessment we’ll agree a treatment plan and book a subsequent appointment.

Need Urgent Help?

If you need urgent help and are worried that you can’t keep yourself safe, City and Hackney has a 24-hour Crisis helpline on 0800 073 0006 or you can get help at your local Accident and Emergency department.